Privacy Policy iCOZi Limited
The www.icozi.co.uk Privacy Policy
This privacy policy sets out how iCOZi uses and protects any information that you give Icozi when you use this website. Icozi is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Icozi may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Purpose and consent for collection
icozi.co.uk collects, stores, processes or transmits this data in order to provide services to our customers, which may include marketing of our services, the processing of orders for customers and customer support activities.
By providing personal information to Icozi Limited in any of the ways described in this policy, by instructing or authorising another party to provide such information or by entering a contact with Icozi that requires such processing, the Subject is agreeing that they are authorised to provide the information and that they accept this privacy policy and that Icozi is authorised to process it.
Icozi will collect a range of information about the Subject, either via our website, emails or by telephone. This information includes:
Name
Organisation (If applicable)
Job title (If applicable)
Address
Phone number
Email address
IP address
Username
Credit/debit card details
Please note Credit/debit card details: All payment and card information is processed through the secure payment gateway services of PayPal and World Pay; this information is not stored with us or stored on our servers.
Your privacy as a Customer is very important to us and the Company does not disclose any of your Customer information to any third parties unless directly linked to the fulfilment of the purchase (i.e., Delivery Companies / Couriers).
Any information given at the time of ordering is collected by us with the sole intention of completing a Customer order.
All information is collected lawfully and in accordance with the Data Protection Act 1998. We use your personal data in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR).
Data retention
We will keep your personal information for as long as you are a customer of Icozi Ltd. After you stop being a customer, we may keep your data for up to 10 years for the following reasons:
To respond to any questions or complaints.
To comply with the legal requirements and Warranty Periods.
Data transfers and the use of Data Sub Processors
Icozi will not share data with a third party not directly associated with the provision of services without explicit consent. Icozi will also not transfer Subject data to a third-party country outside of the UK or EEA that is not compliant with the applicable data protection laws via adequacy agreement, Binding Corporate Rules or other legally appropriate means as defined by the Information Commissioners Office without their explicit consent.
Icozi makes use of a few third-party organisations for the purposes of delivery of Services to the Customer.
Whilst the following list is not intended to be exhaustive, Icozi typically only transfers the personal data relating to our customers, where required for the activities set out below, to third parties or processors:
Our Parcel Delivery Service providers.
Our Product Suppliers.
Our Finance provider if finance is being used.
Secure Card payment processing Services, such as Worldpay.
Icozi will update this list from time to time as our systems and operations evolve.
By interacting with Icozi as defined in this policy, the Subject provides their consent for this transfer and use of our Data Processors and their Data Sub-Processors, and for transfer to any other appropriate third-party Data Processor for the purposes of delivery of the Services and customer relationship management activities. No data transfer will be undertaken that is outside of the strict scope of the Purposes states in this policy, or that will materially degrade the security of the Subject’s data or the Data Subject’s rights and in any event the security provisions will be compliant with the applicable Data Protection Laws. Such Data Processors and Sub Processors will be contractually bound to maintain technical and organisational controls in compliance with the requirements of the GDPR.
Commitment to confidentiality and security of processing
Icozi will use appropriate technical and organisational security measures within our sphere of responsibility to ensure an appropriate level of confidentiality, integrity and, where Icozi is the Data Controller, availability of Subject data and to ensure its availability in the event of a business continuity incident. Merinal will undertake security and data protection assessments of any third parties we elect to use prior to transfer of any Customer Data and regularly thereafter.
Whilst Icozi maintains configured encrypted endpoints for order processing through our HTTPS protected websites the Subject retains sole responsibility for their data when outside of Icozi systems.
Your rights under applicable data protection law…
Your rights are as follows:
The right to be informed about our processing of your personal data;
The right to have your personal data corrected if it’s inaccurate and to have incomplete personal data completed;
The right to object to processing of your personal data;
The right to restrict processing of your personal data;
The right to have your personal data erased (the “right to be forgotten”);
The right to request access to your personal data and information about how we process it;
The right to move, copy or transfer your personal data (“data portability”)
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Contact us
If you have question, want to exercise your rights or make a complaint, please contact us. This can be done by email at team@icozi.co.uk, by phone 0800 048 9301 or in person with one of our staff in person or by post at General Manager, Icozi Ltd, Unit 3 East Bond Street, Leigh, Lancashire, WN7 1BP
You can also make a complaint to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 SAF, telephone 0303 123 1113, www.ico.org.uk
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and suppliers. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
